Each one of our orders is packed with lots of care and attention to detail. On the rare occasion that an item arrives damaged or faulty, we're so sorry this has happened. We want to work with you to find a solution that you're happy with.

Please send an e-mail to yum@cookitgifts.com within 72 hours of delivery and please be sure to include your order number.

We will assess all returns on a case-by-case basis and we may request photos of the damaged item.

Depending on the fault or damage, we may decide to replace the item, provide a credit or issue a refund.